Purpose:

uMngeni-uThukela Water is a state-owned entity (SOE) and a water board that was established in 1974 and effectively from the 1st of July 2023, operates under its current name after the incorporation of Mhlathuze Water into Umgeni Water. The entity provides water and related services to other water services institutions and other customers in its gazetted service area of the Province of KwaZulu-Natal. 

The purpose of this document is to serve as a manual of uMngeni-uThukela Water as required in terms of the Act, and to provide a reference as to the records held and the procedures that need to be followed to request access to such records.